For over 30 years FoxSecur has built its foundation upon the deep and long- lasting relationships it has built with its customers. We are looking for an in-house customer support technician in the security field, who can deliver a passionate and enthusiastic experience!
If you are a team player, who can be charged with the responsibility of resolving issues or troubleshooting over the phone, digitally or in person, we want to hear from you!

The ideal candidate for this position will:
● Possess strong listening and problem-solving skills
● Provide support by telephone , email or digital broadcast to customers with queries or experiencing technical difficulties using our solutions
● Be capable of troubleshooting
● Track, manage and document customer issues and resolution status
● Following up on customer requests to ensure complete handling of their inquiry
● Work effectively and professionally with each customer
● Providing outstanding technical support for customers
● Be a proactive team player making suggestions for ways of improving
● Maintain a positive attitude
● Willing to learn and understand the solutions we provide

We are looking for technicians who are technically savvy with:
● Wireless Networks
● Alarm Systems
● Smart Homes
● Door Access Control
● Security Cameras/CCTV

Language:
● French (Required)
● English (Preferred)

Job Type :
Full-time

Salary:
Negotiable and is dependent on experience

Required education :
● High school

Required experience :
A minimum of 1 year of proven customer service experience

If you are ready to take the next step in your career please submit your resume.

By mail :

Subject:
Employment

3301 Boul Crémazie E,
Montreal, QC
H1Z 2H7

By Email :
[email protected]

Subect :
Employment