{"id":2466,"date":"2012-12-05T17:20:13","date_gmt":"2012-12-05T17:20:13","guid":{"rendered":"http:\/\/avada.theme-fusion.comtest\/?page_id=2466"},"modified":"2019-09-30T15:34:24","modified_gmt":"2019-09-30T15:34:24","slug":"faq-page-1","status":"publish","type":"page","link":"https:\/\/foxsecur.ca\/en_US\/faq-page-1\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 hundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-bottom: 0px;margin-top: 0px;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last fusion-column-no-min-height\" style=\"margin-top:0px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><style type=\"text\/css\">.fusion-faqs-wrapper #accordian-1 .fusion-panel { border-color:#e0dede; }.fusion-faqs-wrapper #accordian-1 .fusion-panel:hover{ border-color: #e0dede; }.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box:before{ font-size: 13px;}.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box{ color: #ffffff;}.fusion-accordian  #accordian-1 .panel-title a{font-family:\"Antic Slab\";font-weight:regular;}.fusion-accordian  #accordian-1 .toggle-content{font-family:\"PT Sans\";font-weight:regular;}.fusion-accordian #accordian-1 .fa-fusion-box { background-color: #333333;border-color: #333333;}.fusion-accordian #accordian-1 .panel-title a:hover,.fusion-accordian #accordian-1 .panel-title a.hover { color: #a0ce4e;}.fusion-faq-shortcode .fusion-accordian #accordian-1 .fusion-toggle-boxed-mode:hover .panel-title a { color: #a0ce4e;}.fusion-accordian #accordian-1 .panel-title .active .fa-fusion-box,.fusion-accordian #accordian-1 .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-1 .panel-title a.hover .fa-fusion-box { background-color: #a0ce4e!important;border-color: #a0ce4e!important;}<\/style><div class=\"fusion-faq-shortcode\"><ul class=\"fusion-filters clearfix\"><li class=\"fusion-filter fusion-filter-all fusion-active\"><a data-filter=\"*\" href=\"#\">All<\/a><\/li><li class=\"fusion-filter fusion-hidden\"><a data-filter=\".foxsecur\" href=\"#\">FoxSecur<\/a><\/li><li class=\"fusion-filter fusion-hidden\"><a data-filter=\".technical\" href=\"#\">Technical<\/a><\/li><\/ul><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group \" id=\"accordian-1\"><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-1881 technical \"><span class=\"entry-title rich-snippet-hidden\">How can I prevent a false alarm?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/foxsecur.ca\/en_US\/author\/marcsehrbrock-ca\/\" title=\"Posts by Marc\" rel=\"author\">Marc<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2019-05-21T05:07:46+00:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-1881\" href=\"#collapse-1-1881\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">How can I prevent a false alarm?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-1881\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Before arming your system check your home for objects that may inadvertently interfere with your motion detectors triggering your alarm.<\/p>\n<p>Learn your system. It\u2019s easy to use. Upon installation our technician will explain your new system. Your system comes with a complete user\u2019s manual. Always keep this handy guide close by.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-1880 technical \"><span class=\"entry-title rich-snippet-hidden\">My alarm went off accidentally. I punched in my code and shut it off. I was expecting a call from my central monitoring station yet no one called. Why not?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/foxsecur.ca\/en_US\/author\/marcsehrbrock-ca\/\" title=\"Posts by Marc\" rel=\"author\">Marc<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2019-05-21T05:10:43+00:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-1880\" href=\"#collapse-1-1880\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">My alarm went off accidentally. I punched in my code and shut it off. I was expecting a call from my central monitoring station yet no one called. Why not?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-1880\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Your alarm has been designed to allow you just enough time to turn off your system before an alarm signal is sent to your central monitoring station, thus allowing you to cancel the signal and preventing a false alarm.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-1879 technical \"><span class=\"entry-title rich-snippet-hidden\">What happens when the panic or fire alarm buttons are pressed on the keypad?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/foxsecur.ca\/en_US\/author\/marcsehrbrock-ca\/\" title=\"Posts by Marc\" rel=\"author\">Marc<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2019-05-21T05:15:47+00:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-1879\" href=\"#collapse-1-1879\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">What happens when the panic or fire alarm buttons are pressed on the keypad?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-1879\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Holding down button(s) for 1 to 3 seconds will transmit an alarm signal to your central monitoring station and emergency services will be dispatched immediately. In most cases this alarm signal is of utmost importance and dispatch cannot be cancelled.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-1878 technical \"><span class=\"entry-title rich-snippet-hidden\">Am I responsible for testing my alarm system regularly?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/foxsecur.ca\/en_US\/author\/marcsehrbrock-ca\/\" title=\"Posts by Marc\" rel=\"author\">Marc<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2019-05-21T05:12:42+00:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-1878\" href=\"#collapse-1-1878\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Am I responsible for testing my alarm system regularly?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-1878\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Yes. Refer to your owner handbook to ensure good working order. Request repair service in the event that your system is not working properly. Notify central monitoring station before testing.<\/p>\n<p>Check for trouble indications.<\/p>\n<p>Should your system indicate trouble consult your product manual or call our technical department. See user manuals for specific problems. IMPORTANT: Ignoring this can cause your system to be unreliable.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-1877 foxsecur \"><span class=\"entry-title rich-snippet-hidden\">What other proactive safeguards can FoxSecur put in place?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/foxsecur.ca\/en_US\/author\/marcsehrbrock-ca\/\" title=\"Posts by Marc\" rel=\"author\">Marc<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2020-04-01T04:50:50+00:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-1877\" href=\"#collapse-1-1877\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">What other proactive safeguards can FoxSecur put in place?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-1877\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>If there\u2019s an emergency, we\u2019re one step ahead.<\/p>\n<p><strong>Smoke or carbon monoxide detection<\/strong>, if detected we can automatically shut down the heat or AC to stop the circulation of dangerous fumes, and send you a notification as well as a signal to emergency personnel.<\/p>\n<p><strong>How so?<\/strong> FoxSecur lets you easily set rules so that your home automatically responds in an emergency to help keep you safe. We connect your home\u2019s key devices, like carbon monoxide, smoke detectors, and your heating and AC system, wirelessly to the security panel.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-1876 technical \"><span class=\"entry-title rich-snippet-hidden\">What happens in the event I forget to arm my system?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/foxsecur.ca\/en_US\/author\/marcsehrbrock-ca\/\" title=\"Posts by Marc\" rel=\"author\">Marc<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2019-05-21T05:15:19+00:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-1876\" href=\"#collapse-1-1876\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">What happens in the event I forget to arm my system?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-1876\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span lang=\"EN-US\">With flexible and easy to set custom rules and alerts, you can get reminders if the garage door hasn\u2019t been closed by 10 pm, or if you leave home without arming the system. Create reminders based on time of day, or when the system detects that you\u2019ve left home.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><style type=\"text\/css\">.fusion-fullwidth.fusion-builder-row-1 { overflow:visible; }<\/style><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2466","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQ - FoxSecur<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/foxsecur.ca\/fr_FR\/faq-page-1\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - 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